Rocket City Hosting demonstrates its commitment to our customers privacy by providing this statement. We will do everything in our power to ensure your right to privacy. We are committed to developing long lasting relationships that are built on trust. Rocket City Hosting will never violate that trust.

Rocket City Hosting policies and procedures for handling customer information have been created with the understanding that Internet technologies are still evolving and that Internet business methods are continuing to evolve to meet the needs and opportunities of the changing technologies. As a result, Rocket City Hosting's policies and procedures are subject to change.

In the course of serving its customers, Rocket City Hosting acquires, stores and transmits customer communications and information that customers may regard as private or sensitive. Some of this information - such as the customer's name, address, telephone number, and credit card data - is provided to Rocket City Hosting by its customers in order to establish service. Other information - such as the customer's account status, choice of services, and customer logs - is created and maintained by Rocket City Hosting in the normal course of providing service.

Rocket City Hosting also uses cookies, which are small pieces of information that a web site can store in a designated file on a user's computer for various reasons. For example, Rocket City Hosting uses cookies on the landing pages of products sold online which record the customer information that is required on the order form. This information is then forwarded to an internal sales tracking database within Rocket City Hosting. In addition, Rocket City Hosting may store customers' electronic mail and other communications as a necessary incident to the transmission and delivery of those communications.

Data Security
Rocket City Hosting will protect the confidentiality of its customers information, account information and personal communications to the fullest extent possible and consistent with the law and the legitimate interests of Rocket City Hosting, its partners, its employees and other customers of Rocket City Hosting's services. To protect the loss, misuse, and alteration of information that is collected from customers, Rocket City Hosting has appropriate physical, electronic, and managerial procedures in place.

How is customer information used?
Rocket City Hosting may share customer information with selected partners, for example, to provide customers with information about products which might be of interest to the customer or to enable the customer to take advantage of special partner programs. Rocket City Hosting may also use customer information to provide its customers with system information or information about new or upgraded products.

We may use third-party advertising companies to serve ads on our behalf. In addition, Rocket City Hosting shares its web site usage information about visitors to Rocket City Hosting's web sites with third-party advertising companies for the purpose of targeting Rocket City Hosting's Internet banner advertisements on Rocket City Hosting's sites and other sites. For this purpose, Rocket City Hosting and such companies may employ cookies and action tags (also known as single pixel gifs or web beacons) to measure advertising effectiveness. Any information that these third parties collect via cookies and action tags is completely anonymous.

Opt Out and Modifications
Customers may opt out of receiving notices of new or upgraded products from Rocket City Hosting and Rocket City Hosting partners by contacting Rocket City Hosting. However, customers may not opt out of receiving information from Rocket City Hosting which is essential for maintaining or updating customers' accounts or system information.

Domain name customers who have registered a domain name with Rocket City Hosting and wish to change the Technical Contact from Rocket City Hosting to another company, may send a request to support@rocketcityhosting.com. It is important to note that customer domain name registration information is made publicly available in the registry of domain names.

Disclosure of customer information and communications
Rocket City Hosting will not otherwise disclose its customers' personal and account information unless Rocket City Hosting has reason to believe that disclosing such information is legal and necessary to identify, make contact with, or bring legal action against someone who may be causing harm or interfering with the rights or property of Rocket City Hosting, Rocket City Hosting's customers, or others, or where Rocket City Hosting has a good faith belief that the law requires such disclosure. Rocket City Hosting also will not, except for reasons stated below, disclose to third parties the contents of any electronic mail or other electronic communications that Rocket City Hosting stores or transmits for its customers. The circumstances under which Rocket City Hosting will disclose such electronic customer communications are when:

1. It is necessary in order to provide service to the customer;
2. It is necessary to protect the legitimate interests of Rocket City Hosting and its customers;
3. It is required to cooperate with interception orders, warrants, subpoenas, or other legal process that Rocket City Hosting determines in its sole discretion to be valid and enforceable; and
4. It is necessary to provide to a law enforcement agency when the contents are inadvertently obtained by Rocket City Hosting and appear to pertain to the commission of a crime

Rocket City Hosting disclaims any intention to censor, edit or engage in ongoing review or surveillance of communications stored on or transmitted through its facilities by customers or others. Rocket City Hosting will, however, review, delete or block access to communications that may harm Rocket City Hosting, its customers or third parties. The grounds on which Rocket City Hosting may take such action include, but are not limited to, actual or potential violations of Rocket City Hosting's Terms of Service or Acceptable Use Policy.